CHICAGO, Feb. 10, 2025 /PRNewswire/ — ShipBob, a leading global supply chain and fulfillment platform for SMB and Mid-Market ecommerce merchants, today announced the hiring of Jeetu Mahtani as Chief Revenue Officer. Mahtani joins ShipBob with over 25 years of experience leading GTM teams across Sales, Customer Success, and Partner Ecosystem, including having spent nearly 15 years at HubSpot where he was an early member of the team and concluded his time as EVP of Global Customer Success.
During his time at HubSpot, Mahtani saw the company’s growth to over $2B ARR and founded their International business by launching the first global office in Dublin and playing a key role in opening another eight offices over the following decade. Under his leadership, the business grew its non-US revenue to nearly $1B ARR. After running the International business as the global Managing Director and Sales leader, Mahtani took on a new challenge to transform the 1,500-person Customer Success organization, which became a revenue-producing team using various digitally scaled motions powered by AI to enable customers to self-service, activate, and realize long-term value.
“I’m particularly energized by the opportunity to help solve some of the most complex challenges facing modern ecommerce businesses. In today’s digital economy, merchants need more than just tools – they need a true partner who can help them scale efficiently and compete effectively. ShipBob’s mission of making world-class supply chain and fulfillment accessible to merchants of all sizes deeply resonates with my passion for using technology to level the playing field for growing businesses. I’m also excited to help expand ShipBob’s reach to serve larger mid-market and enterprise merchants, while maintaining our commitment to innovation and merchant success,” said Mahtani. “At the same time, I look forward to bringing ShipBob’s expanding suite of solutions, including B2B fulfillment capabilities and global offerings to our existing base of merchants. The opportunity to help businesses scale their operations both domestically and internationally, while navigating the complexity of omnichannel fulfillment, makes this role particularly compelling.”
“As we continue to scale into being the default fulfillment platform for ecommerce brands around the world, we looked to add someone to the team who has built the revenue infrastructure needed to take a company to the next level, expanded the business from a single product offering to a multi-product platform, and driven a uniform end-to-end customer experience on a global scale,” said Dhruv Saxena, ShipBob CEO and co-founder. “Jeetu has gone from one customer-first company to another, shares our beliefs in the transformative power of democratizing access to world-class fulfillment and supply chain capabilities for small and mid-sized businesses, embraces ShipBob’s core values, and brings a wealth of experience to help grow ShipBob’s customer base. Even prior to HubSpot, Jeetu co-founded his own SaaS business, embodying a founder’s mentality and entrepreneurial spirit that aligns perfectly with ShipBob’s culture.”
In his role at ShipBob, Mahtani will focus on driving new revenue by identifying and closing new merchants and expanding their services with ShipBob over time, improving the complete customer journey. Mahtani holds an MS in Operations and Information Technology from Worcester Polytechnic Institute.
About ShipBob
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. ShipBob’s technology provides merchants a single view of their business and customers across all sales channels to manage products, inventory, customization, orders, and shipments, leveraging real-time analytics and reporting, dedicated support, and access to over one hundred technology and retail partners. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s 60+ fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. Learn more by visiting shipbob.com.
SOURCE ShipBob