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Analytics

Support Experience Awards Recognize Excellence in Customer Support Transformation

PRNEWSWIREOctober 11, 2024

SAN JOSE, Calif., Oct. 10, 2024 /PRNewswire/ — SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, has announced…

Sales Enablement

Lumen and Qualtrics Build New Customer Insights Platform to Boost Customer Service and Satisfaction

PRNEWSWIREOctober 1, 2024

New real-time customer insights platform powered by Qualtrics allowed Lumen to increase NPS scores 17 points year over year Lumen…

Analytics

Employee Experience Management Market worth $11.1 billion by 2028 – Exclusive Report by MarketsandMarkets™

CienteSalesTechJanuary 29, 2024

CHICAGO, Jan. 29, 2024 /PRNewswire/ — Market trends for employee experience management in the future will centre on comprehensive experiences powered by…

Analytics

Xoxoday Empuls and resal forge a strategic partnership to elevate the employee experience and expand market presence in Saudi Arabia

CienteSalesTechOctober 10, 2023

JEDDAH, Saudi Arabia, Oct. 10, 2023 /PRNewswire/ — Xoxoday, a renowned rewards, recognition, and loyalty solutions provider, and resal, a…