Verified customer reviews on Gartner® Peer Insights™ rate Skan AI 4.7 out of 5, with 87% willing to recommend the platform that shows enterprise teams and AI agents how real processes run.
MENLO PARK, Calif., Nov. 11, 2026 /PRNewswire/ — Skan AI, the agentic AI platform for regulated enterprises, today announced it has been named a Strong Performer in the Gartner® Peer Insights™ Voice of the Customer for Process Intelligence Platforms. Skan AI received an overall rating of 4.7 out of 5, with 64% of reviews rating Skan AI five stars and 87% of customers willing to recommend the platform, based on 22 reviews as of August 2026.
Gartner Peer Insights Voice of the Customer positions vendors into four quadrants defined by two dimensions, User Interest and Adoption and Overall Experience, based on verified customer reviews. To us, Skan AI’s position as a Strong Performer reflects high ratings on product and service experiences.
Reviewers consistently cited three strengths: multi-user process stitching across business and technical workflows, superior service and support, and data security and privacy.
“The most meaningful recognition comes from our customers and the value they experience firsthand. As enterprises move from understanding how work gets done to deploying AI agents at scale, process and context intelligence become critical to delivering reliable business outcomes. This recognition reinforces our commitment to helping customers succeed through innovation, trusted partnerships, and measurable business value,” said Vinay Mummigatti, Chief Customer Officer at Skan AI.
In the last year, Skan AI has built and launched a complete agentic AI platform around its process capture and analytics capabilities.
As more enterprises deploy AI, they will increasingly need reliable mechanisms to identify the highest-impact AI opportunities, validate AI-driven automation, and measure the impact of AI transformation. The Skan AI platform is built for exactly that, equipping enterprises to continuously capture and analyze processes end to end while using that context to run, govern, and improve AI agents.
“Skan provided great process intelligence that allowed us to create the correct AI agents to improve efficiencies and understand the time savings.” – Chief Information Officer, Finance industry
“Our experience with Skan has been very positive. The platform gave us fact-based, end-to-end view of how the work is performed which significantly improved our ability to identify bottlenecks, quantify inefficiencies and prioritize automation and optimization opportunities. The Skan team we worked with were also responsive and partnering.” – Director of Operations, Software industry
“SkanAI has significantly improved efficiency and transparency in our workflows. The platform is intuitive, delivers reliable results, and helps reduce manual effort when processing and analyzing information. Overall, my experience has been very positive, and I see strong potential for further value creation across different business areas. “– Business Development Associate, Insurance industry
A quarter of the Fortune 50 already uses the Skan AI platform, including 7 in 10 top US banks and 3 in 5 top US insurers. Since announcing its $63 million Series C round in August 2026, Skan AI has started scaling its agentic AI platform so more banking, insurance, and healthcare enterprises can drive reliable execution and measurable AI outcomes across their core processes.
To read the full Voice of the Customer for Process Intelligence Platforms report and learn more about Skan AI, visit skan.ai/analyst-reports/gartner–voice-customer-process-intelligence-2026.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Voice of the Customer for Process Intelligence Platforms, By Peer Community Contributor, 30 October 2026.
About Skan AI
Skan AI helps teams and AI agents in regulated industries run complex, mission-critical workflows at scale. The platform captures how work gets done, building a Context Graph of Work that grounds agents and establishing procedures that govern every action they take. Skan AI deploys with zero integrations, keeps data inside the customer’s environment, is SOC 2, ISO 27001, and ISO 42001 certified, and is HIPAA compliant. Enterprises using Skan AI turn their context into governed agents running in production in weeks, not months, and agent procedures improve with every result. That’s why Skan AI works with 1 in 4 Fortune 50 companies, 7 in 10 top US banks, and 3 in 5 top US insurers.
For more information, visit www.skan.ai
SOURCE Skan AI