The release of AveriSource Platform™ 2.0 enables an end-to-end application modernization journey for mainframe and midrange systems. DALLAS, Jan. 31, 2024 /PRNewswire/…
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Leading conversational intelligence platform now supports all customer conversations and enables real-time action across the entire organization SAN FRANCISCO, Jan. 31,…
Manufacturers and distributors can now boost customer satisfaction and profitability for nearly all customers with PO-backed orders – without forcing…
NEW YORK, Jan. 31, 2024 /PRNewswire/ — Genpact (NYSE: G), a global professional services firm focused on delivering outcomes that transform businesses, announced a…
Global Digital Services Provider Pioneers Seamless Collaboration between AI Agents and Human Expertise BENGALURU, India , Jan. 31, 2024 /PRNewswire/ — ThoughtFocus, Inc.…
Automated Resolution is the next big customer service metric TORONTO, Jan. 30, 2024 /PRNewswire/ — Ada, the AI-native customer service automation company,…
SAN FRANCISCO, Jan. 30, 2024 /PRNewswire/ — Today, Skai unveils Skai Decision Pro — the first solution purpose-built for media executives to oversee and…
Missed Forecasts Linked to Hiring and Pay Freezes; Companies are Using AI to Revamp Systems to More Accurately Predict Revenue …
$4.7 Million in New York State Funding Supports Expansion of Headquarters and 386 New Jobs NEW YORK, Jan. 29, 2024 /PRNewswire/ — Rokt, the leading ecommerce…
Diabolocom’s AI Solution increases staff productivity, controls pricing, and enhances the customer experience. SAN ANTONIO, Jan. 30, 2024 /CNW/ — Frost…