Browsing: customer care

Analytics

Alta Resources Applauded by Frost & Sullivan for Optimizing Consumer Interactions, Improving Agent Efficiency, and Achieving Market Leadership

PRNEWSWIREOctober 10, 2024

Alta has simplified the interfaces agents navigate and automated backend processes to improve the customer experience and boost agent retention…

Automation

Teleperformance helps clients create and modernize applications with Microsoft Azure Solutions Partner status for Data & AI

CienteSalesTechDecember 1, 2023

NEW YORK, Nov. 30, 2023 /PRNewswire/ — Teleperformance, a global leader in digital business services, today announced it has received Microsoft…