Program will extend the value of ARCOS solutions to further improve field operations
COLUMBUS, Ohio, March 27, 2025 /PRNewswire/ — ARCOS® LLC, a leading provider of field workforce management solutions for utilities and other critical infrastructure industries, today announced a new partner program – the ARCOS Partner Network – designed to increase value for customers and unlock growth for partners that share ARCOS’ vision for solving the utility industry’s toughest workforce management challenges.
“Today, our customers must meet the needs of growing communities, replace aging infrastructure and manage complex capital projects with fewer workers than they’ve ever had,” said Paul Bernard, CEO of ARCOS. “Overcoming these challenges will require new levels of collaboration and productivity. By bringing companies into the ARCOS ecosystem, we can innovate faster together and boost collective efforts to support the utility sector in overcoming today’s toughest obstacles. This complements our vision for an open, interconnected and powerful system of solutions to help our customers maintain reliability, complete more work safely and scale seamlessly to meet both planned and unplanned challenges.”
While ARCOS has led the industry in collaborating with like-minded companies and fostered integration through APIs, this program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of ARCOS.
Milsoft, a provider of engineering, operations and customer service utility solutions, is among the first technology partners to join the program. “We share ARCOS’ customer-first perspective on serving utilities and critical infrastructure organizations throughout the United States,” said Sarah Robinson, director of business development at Milsoft. “We’re looking forward to working more closely together to improve response times and increase reliability for our shared customers.”
Other initial partners include Buzz Solutions, JNCTN, LiveEO, Noteworthy AI and Sheltera, each of which brings powerful new capabilities for ARCOS customers across crew management, asset inspection, and vegetation management.
The ARCOS Partner Network offers a straightforward, no-fee path for three types of partners:
- Technology: Software providers that exchange data or integrate functionally with ARCOS gain seamless technical integration and dedicated support.
- Services: System integrators and consultants who recommend, implement and/or provide change management consulting for ARCOS products benefit from the opportunity to increase services revenue by leading change management and implementation efforts and deploying ARCOS solutions as part of broad, strategic engagements.
- Sales: Companies that resell ARCOS products gain new sales opportunities through exposure to ARCOS customers and the company’s extensive marketing channels, industry events and co-branded promotional efforts.
To learn more about joining the ARCOS Partner Network, visit:
About ARCOS LLC
ARCOS provides innovative field workforce management solutions that help utilities and other critical infrastructure industries manage people, work, and assets in a single platform. ARCOS enables utilities to quickly mobilize personnel for blue and grey sky work, manage native and non-native crews in a single system, and accelerate operations with field mobility tools that deliver real-time situational awareness and significant productivity improvements. More than 200 utilities rely on ARCOS to advance safety, reduce field costs, and improve response times and customer satisfaction.
Media Contact:
Jenn Pratt
404.655.2273
jenn@keetonpr.com
SOURCE ARCOS