Heights Wellness Retreat saw a 5%+ lift in same-store sales, while Goldfish Swim School saw financial KPIs increase by 13%
Following a successful six-month beta, Harmonyze’s AI Coaching™ product is now available to all scaled franchise brands
NEW YORK, Sept. 3, 2025 /PRNewswire/ — Harmonyze, the enterprise AI platform purpose-built for franchise performance, today announced the successful results of its AI Coaching™ platform, now officially out of beta and available to all scaled franchise brands. Several leading franchise systems participated in the beta, including Heights Wellness Retreat (formerly Massage Heights) and Goldfish Swim School, with each reporting measurable financial improvements and accelerated coaching outcomes.
Heights Wellness Retreat locations using Harmonyze experienced an extra 5.14% lift in same-store sales over three months—more than 3x the improvement rate of the rest of the system—while Goldfish Swim School saw financial KPIs increase by 13% across participating units.
Harmonyze’s AI Coaching product uses machine learning to surface the most impactful opportunities for Franchise Business Coaches (FBCs). The solution consolidates fragmented performance data and turns it into clear, unit-specific action plans ranked by financial impact. Rather than spending hours reviewing dashboards and spreadsheets, FBCs are equipped with AI-powered alerts that identify which locations need attention, what to address, and exactly how to drive improvement.
For all franchises participating in the six-month beta, Harmonyze enabled major efficiency gains: coaches reduced prep time by over 80%, responded to key performance issues up to six times faster, and were coaching with real-time insights that they otherwise wouldn’t have. These time savings translated directly into stronger, more consistent franchisee support and improved unit-level results.
“Harmonyze is one of the most powerful tools in our coaching toolkit,” said Mike Skitzki, COO of Goldfish Swim School. “We’re now having timely, proactive, and higher-impact conversations with our franchisees. We’re supporting more locations without compromising quality, and franchisees are already seeing the financial upside.”
Harmonyze’s platform is designed to help franchise brands scale coaching quality and improve financial performance as they expand locations. Following a fully managed implementation completed in under four weeks, brands can begin using the system to drive network-wide improvement through insight-led, data-backed coaching.
“We built Harmonyze to amplify—not replace—the instincts and relationships of great coaches,” said Gary Liskovich, CEO & Co-founder of Harmonyze. “Heights and Goldfish have proven that when you give coaches the right AI-powered tools, the financial results follow.”
Harmonyze is already partnered with franchise brands in QSR, Home Services, Health & Wellness, and Sports—ranging from 100 to over 1,000 locations. With today’s release, Harmonyze’s Coaching platform is now available to all scaled franchise brands.
About Harmonyze: Harmonyze is the first AI platform purpose-built to help franchise brands transform operational and legal data into clear, proactive guidance. Its flagship Coaching™ product delivers unit-specific recommendations, prioritized by financial impact, that help Franchise Business Coaches and franchisees take the right actions faster. Trusted by leading brands like Heights Wellness Retreat, Goldfish Swim School, and The Picklr, Harmonyze empowers franchisors to unlock scalable, data-driven performance using the power of AI. Learn more at https://www.harmonyze.com.
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press@harmonyze.com
SOURCE Harmonyze