Company-wide adoption of Gong provides Exclaimer with clear pipeline visibility, disciplined coaching, and unified customer intelligence
SAN FRANCISCO, Aug. 28, 2025 /PRNewswire/ — Gong, the Revenue AI company, today announced that Exclaimer, a leader in enterprise email-signature management software, has adopted the Gong Revenue AI Platform to enhance sales forecasting, streamline enablement, and align go-to-market teams around a single source of customer insight to drive success.
By integrating Gong within its tech stack, Exclaimer has improved forecast accuracy, accelerated coaching, and strengthened cross-functional collaboration. Previously, siloed systems limited visibility into pipeline activity and customer health, while managers spent significant time manually reviewing calls against the company’s “Command of the Message” framework. Forecasts relied on subjective inputs, and integration gaps between Salesforce and adjacent tools caused reporting delays.
With Gong, selected for its depth of secure integrations, including Salesforce, and structured approach to forecasting, Exclaimer has unified these disparate processes. Further, by reducing the need for managers and leaders to manually scoring calls and equipping customer-facing teams with timely, actionable intelligence, Exclaimer has achieved notable results, including:
- Greater forecast accuracy derived from objective activity and engagement signals.
- Reduced managerial review time through automated scoring of sales conversations.
- FasterĀ onboarding of new representatives supported by searchable call libraries and targeted feedback.
- Improved collaboration among sales, customer success, product, and marketing teams through shared access to conversation intelligence.
- More rigorous account segmentation and prioritization aligned with Exclaimer’s tiered growth strategy.
“We remind our teams that effective decisions come from comprehensive insights, not just surface-level information,” said Keith Dunphy, Chief Growth Officer at Exclaimer. “Gong delivers a comprehensive dataset that lets us pinpoint the right insights to advance an opportunity. Going all-in on Gong has transformed our business.”
“Without the ability to work collaboratively around a complete and reliable set of data, revenue organizations are only as good as their lowest-performing teams,” said Eilon Reshef, co-founder and Chief Product Officer, Gong. “Exclaimer demonstrates that disciplined use of data can align an entire revenue organization and support reliable growth. We are pleased to provide the platform that serves the information requirements of Exclaimer’s product, marketing, customer success, and support teams to drive their overall go-to-market success.”
Gong will continue to work with Exclaimer as the company broadens its enterprise presence, ensuring that decision-makers have the insight required to guide product strategy, customer engagement, and operational efficiency.
About Gong
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
SOURCE Gong